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Shipping & returns

Cost and timings


FREE Standard delivery on orders over £100*

£1.95 for orders over £50*

£3.95 for orders under £50*


* Gift cards and Vouchers are excluded from the above pricing and are listed below. 

£20 - £49.99 = £2.95

£50 - £99.99 = £3.95

£100 + = £4.95

UK orders placed before 12pm will be delivered next “working day”, IF the postcode permits. On the rare occasions where products are not available we endeavour to contact you straight away. Custom orders can take 7-11 working days to deliver. Out of area Postcodes may not be available for a next day service but will go on the next available delivery service.

Once your item has left our warehouse, we’ll send you an email with tracking information.


We also offer UK Mainland next day Delivery before 12pm or before 10:30am for additional fee.

Please note:

We accept no liability for any delay of delivery due to error or such by the courier beyond a refund of any delivery charge if the chosen service is not delivered.


Returns Policy

All of our products carry a full one/two year manufacturer’s warranty dependent on supplier/product.
If you receive a defective product, please email us at to arrange an exchange or refund. 

We aim to replace any defective items with replacements. If this is not possible we shall refund you immediately. 
Replacement items will only be sent after we have received the defective item back from you in its original packaging. 
We will refund all courier costs incurred by you on receipt of the defective  item and the postage receipt.

28-day money back guarantee

Products are covered by our 28-day money back guarantee. If you are unhappy with your purchase then you can return them instore or post it back to us*, as long as they are unused, in their original undamaged packaging and in a saleable condition, with your receipt.

Our 28-day money back guarantee does not affect your statutory rights.

*Postage back to us is at the expense of the purchaser and will not be covered, unless goods are faulty then you are entitled to a reasonable cost of sending the return back.


Returns Address

Online Returns Department

Silvermere Golf Store

Redhill Road



KT11 1EF


International Deliveries

All orders From Silvermere Golf Store and Left Handed Golf are shipped directly from the UK. Therefore, you may have to pay customs fees when your parcel reaches the country you live in. You are responsible for any import duties, customs and local sales taxes, and you may need to pay these fees to release your order from customs.