FREE Standard delivery on orders over £100
£1.95 for orders under £100
UK orders placed before 12pm will be delivered next “working day”, IF the postcode permits. On the rare occasions where products are not available we endeavour to contact you straight away. Custom orders can take 7-11 working days to deliver. Out of area Postcodes may not be available for a next day service but will go on the next available delivery service.
Once your item has left our warehouse, we’ll send you an email with tracking information.
We also offer UK Mainland next day Delivery before 12pm or before 10:30am for additional fee.
We accept no liability for any delay of delivery due to error or such by the courier beyond a refund of any delivery charge if the chosen service is not delivered.
All of our products carry a full one/two year manufacturer’s warranty dependent on supplier/product.
If you receive a defective product, please email us at firstname.lastname@example.org to arrange an exchange or refund.
We aim to replace any defective items with replacements. If this is not possible we shall refund you immediately.
Replacement items will only be sent after we have received the defective item back from you in its original packaging.
We will refund all courier costs incurred by you on receipt of the defective item and the postage receipt.
Please consult our contact details for the return address.
We see the Privilege Card as a great way to keep in touch and reward our loyal customers for their continued support. The Privilege Card is available to everyone and is absolutely FREE - sign up in store or apply here today.